FAQ
Find quick answers to common questions about our products, orders, and services — helping you make secure and confident decisions.
Common Questions
Have questions about our locks or services?
We produce a wide range of locks including rim locks, mortice locks, stroke locks, disc locks, furniture locks, and custom bulk orders.
Yes, our locks are designed to withstand rain, humidity, and changing weather conditions thanks to rust-resistant materials and powder coating.
We use advanced Pin Cylinder Technology along with brass and stainless steel components for enhanced security and durability.
Absolutely! We specialize in bulk and custom orders for schools, institutions, and businesses. Just reach out through our contact form.
Yes, we have an established dealer network across India and are always open to expanding. Contact us to become a partner.
Our locks are distributed across India with strong presence in Mumbai, Ahmedabad, Surat, Chennai, and more.
We use uniquely designed brass and computer keys that feature precision pin combinations, making unauthorized duplication nearly impossible.
Yes, all our products come with a limited warranty covering manufacturing defects.
Definitely. Our heavy-duty locks are ideal for both residential and commercial security applications.
We are located on the outskirts of Aligarh, Uttar Pradesh, where our manufacturing unit has been operational since 1956.
Yes, in addition to locks, we manufacture school medals, belts, and badges—available for bulk institutional orders.
You can reach us at finemetallurgy@gmail.com or call +91-8192880880. We’re available Monday to Saturday, 9 AM to 6 PM.
Payment Questions
Everything You Need to Know Before Hiring a Locksmith
We accept a variety of secure payment options including cash, credit/debit cards, UPI, net banking, and bank transfers to ensure maximum convenience for our clients.
Yes, we provide proper invoices for all services and products. GST-compliant billing is also available for business clients and organizations.
For standard services, no deposit is required. For large commercial projects, a partial advance may be requested.
Yes, payment is made upon job completion and customer satisfaction, unless otherwise agreed in advance.
No. We offer transparent pricing with a detailed estimate provided before work begins.
Yes, you’ll receive a detailed invoice via email or printed copy after service completion.
Yes, all our service quotes include applicable GST for full transparency.
We guarantee satisfaction. If there’s an issue, we’ll address it immediately or provide a refund where applicable.
Yes, we occasionally run offers on maintenance packages and lock installations. Check our website or ask our team!
Yes, especially for commercial clients. We can tailor billing to suit your operational needs.
There may be a nominal surcharge for emergency services during late hours, which is disclosed upfront.
Yes, we offer secure online payment options for scheduled services to make your experience seamless and convenient.